Council performance above state average
Published on 27 June 2023
Community satisfaction with Council remains steady with results of the annual Community Satisfaction Survey showing Moyne continues to perform at or above the state average in the majority of areas.
Results showed Moyne was rated significantly above the state average in a number of key areas including overall performance, value for money, appearance of public areas, lobbying, business and community development and emergency and disaster management.
Moyne was also above the Large Rural Shire category average in a number of key areas.
Mayor Cr Karen foster said the results reflected the hard work of Council’s teams.
“Each day our team comes to work looking to do the best they can for the community we serve,” she said.
“I’m particularly proud of high scores in overall performance, value for money, customer service and appearance of public places. It shows that we are on the right track and that the work we are doing is appreciated by the community we serve.”
Cr Foster said despite the strong results there was still room for improvement.
“That’s particularly evident when it comes to the results for roads. We understand the community’s concerns and again are making a significant investments in the road network we maintain.
“More than $14 million is allocated to the local road network in the 2023/24 budget and follows on from a $11 million investment in 2022/23 and $10 million in 2021/22.
“It’s also important to note though that there are about 600 kilometers of state-controlled roads in the Moyne Shire – the main roads people are using everyday – we have no control or management of those roads and are not responsible for their maintenance.
“We share the communities’ frustrations with the condition of those roads and are continually advocating to the State Government for significant investment to make improvements to the conditions of roads they have responsibility for.”
The Department of Jobs, Precincts and Regions conducted the Local Government Community Satisfaction Survey (CSS) which is undertaken using independent contractors, randomly selecting 400 residents aged over 18 (including mobile phone numbers) and takes account of age and gender profile.